Phone number Billing and shipping address Payment information (processed securely through third-party providers) Purchase and order history

Non-Personal Information IP address Browser type and device information Website activity (pages viewed, time on site, clicks)

How We Use Your Information

We use your information to:

• Process and fulfill orders (including delivery and scheduling)

• Communicate with you about orders, appointments, or customer service requests

• Send promotions, offers, and updates (you can opt out anytime)

• Improve our website, services, and product offerings

• Prevent fraud and enhance security

All payments made through our website are processed securely by third-party providers such as [Stripe, Square, Shopify Payments, etc.].

If you apply for financing (e.g., through third-party lenders or buy-now-pay-later providers), your information is shared directly with those providers and governed by their privacy policies—not ours.

We do not sell your personal information.

We may share your information with:

• Payment processors and financing providers

• Delivery and logistics partners (for order fulfillment)

• Marketing platforms (email/SMS services)

• Website analytics providers (e.g., Google Analytics)

• Legal authorities when required by law

Cookies and Tracking Technologies

Better Sleep Outlet uses cookies and similar technologies to:

• Improve website functionality and performance

• Track user behavior and site traffic

• Personalize your experience and marketing

You can disable cookies through your browser settings, though some features of the site may not function properly.

If you provide your contact information, you may receive: Order confirmations and service updates Promotional emails and offers Text messages (if you opt in)

You can unsubscribe from emails at any time using the link provided. For SMS, you can opt out by replying “STOP.”

We take reasonable precautions to protect your information, including secure servers and encrypted payment processing. However, no system is completely secure, and we cannot guarantee absolute security.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

Depending on your state (such as California under CCPA/CPRA), you may have the right to:

Request access to the personal data we have about you
Request deletion of your personal data
Opt out of certain data uses

To exercise these rights, contact us using the information below.

time. Any changes will be posted on this page with an updated effective date.

In-Store Data Collection

If you provide information in-store (e.g., during a purchase, financing application, or appointment) it may be entered into our systems and handled in accordance with this Privacy Policy.

please contact us: